BrushGuard products® are made to last a long time. The BrushGuard Quality Guarantee® is valid for one (1) year from the date of purchase. If you discover during the warranty period that your BrushGuard product® malfunction, breakage or malfunction, return it to the address below. We will replace any defective products free of charge and pay the shipping fee to your return address in Canada.
Be sure to write down your name, email, address and phone number. If the product was purchased at the pharmacy, attach the receipt showing the date of purchase or the order number. If the product was purchased online on brushguard.ca, enter the order number.
The shipping costs of sending the defective product to Customer Service are the responsibility of the consumer. Shipping costs for the return of the product to the customer are covered by Novalab Inc. for any address in Canada or the United States.
ALTERED OR MODIFIED PRODUCT
The quality guarantee does not cover an altered, modified product and/or showing signs of inappropriate use.
For information about the BrushGuard Quality Guarantee®, contact Customer Service.
Novalab Customer Service Inc.
2350 Power Street
J2C 7Z4 Canada