Shipping is free, anywhere in Canada, for all orders of $ 35 or more before taxes. For orders totaling less than $ 35 before taxes, the following shipping charges apply:
- Purchase from $ 18.00 to $ 34.99 before taxes: shipping $ 4.50
- Purchase of $ 17.99 or less before taxes: shipping $ 6.50
Orders are prepared in 3 to 5 business days and shipped by Canada Post. The delivery time may vary 3 to 10 working days. Products purchased online are not shipped outside of Canada.
In the event of loss or breakage of a package by Canada Post between the point of shipment of Novalab inc. and the customer's delivery address, Novalab inc. will replace the products ordered at no cost to the customer. The shipping costs for replacement products will be assumed by Novalab inc.